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Privacy

Last Updated: September 8, 2026

Charming Carolina Events & Weddings LLC (“Charming Carolina,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit www.charmingcarolina.com, submit an inquiry, communicate with us, or otherwise interact with our website and related online services (collectively, the “Site”).

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including when you:

  • Submit a wedding, event, or venue consulting inquiry
  • Complete a contact form or questionnaire
  • Subscribe to email communications
  • Communicate with us by email, phone, or another method
  • Request information about our services
  • Otherwise provide information directly to us

Depending on the nature of your inquiry, this information may include:

  • Name
  • Email address
  • Phone number
  • Event date and location
  • Venue or property information
  • Event details
  • Budget or investment information
  • Information about your business or project
  • Information you choose to include in a message or inquiry

Please do not submit confidential, highly sensitive, or proprietary information through a general website inquiry unless specifically requested.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit the Site, certain information may be collected automatically through cookies and similar technologies.

Depending on the technologies used on our Site, this information may include:

  • IP address
  • Browser and device information
  • Pages viewed
  • Date and time of visits
  • Referring website or source
  • Links or buttons clicked
  • General website usage and interaction information

We may use this information to understand how visitors use our Site, maintain and improve the website, evaluate marketing efforts, and improve the user experience.

3. COOKIES AND SIMILAR TECHNOLOGIES

Our Site may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website traffic, measure performance, and support marketing activities.

Some of these technologies may be provided by third-party services.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect how some portions of the Site function.

Where required by applicable law, we will obtain consent before using certain nonessential cookies or tracking technologies.

4. HOW WE USE YOUR INFORMATION

We may use information we collect to:

  • Respond to inquiries and requests
  • Determine whether our services may be a good fit for your event, venue, or project
  • Provide and administer our services
  • Prepare proposals and communicate about potential engagements
  • Communicate with current and prospective clients
  • Manage client relationships
  • Send administrative or service-related communications
  • Send marketing communications when permitted
  • Improve our website, services, and client experience
  • Analyze website traffic and marketing performance
  • Protect our business, Site, clients, and users
  • Comply with applicable legal obligations

We may also use information for other purposes disclosed to you when the information is collected or with your consent.

5. EMAIL COMMUNICATIONS

If you subscribe to marketing communications or otherwise consent to receive them, we may send you emails regarding Charming Carolina, our services, resources, or other relevant information.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing communications will not necessarily prevent us from sending communications related to an active inquiry, contract, project, transaction, or other business relationship.

6. HOW WE SHARE INFORMATION

We do not sell your personal information for money.

We may share personal information when reasonably necessary to operate our business or provide our services, including with:

Service Providers

We may use third-party providers for website hosting, customer relationship management, email communications, analytics, payment processing, scheduling, accounting, business administration, and other operational services.

These providers may have access to information only as reasonably necessary to perform services on our behalf or as otherwise permitted by their own terms and applicable law.

Employees and Contractors

We may share information with employees, contractors, team members, or professional advisors who need the information to perform work on behalf of Charming Carolina.

Event and Project Professionals

When appropriate in connection with services you have requested or contracted, information may be shared with venues, vendors, creative partners, consultants, or other professionals involved in an event or project.

Information shared as part of an active client engagement may also be governed by the applicable client agreement.

Legal and Safety Requirements

We may disclose information if reasonably necessary to comply with applicable law, regulation, legal process, or governmental request; protect our legal rights; investigate suspected fraud or unlawful activity; or protect the safety and security of Charming Carolina or others.

Business Transfers

If Charming Carolina is involved in a merger, acquisition, sale, restructuring, or transfer of some or all of its business or assets, information may be transferred as part of that transaction where permitted by law.

7. THIRD-PARTY SERVICES AND LINKS

Our Site may contain links to or integrate with third-party websites, social media platforms, client-management systems, payment processors, scheduling tools, or other services.

When you interact with a third-party service, that provider may collect and process information according to its own privacy policy and terms.

Charming Carolina is not responsible for the privacy, security, or content practices of third-party websites or services.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining appropriate business and client records, complying with legal and accounting obligations, resolving disputes, and protecting our legal interests.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

This is preferable to the current blanket statement that all listed information is retained for five years.

9. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information under our control.

However, no website, electronic communication, transmission, or data-storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or through the Site.

10. YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have rights or choices regarding your personal information.

These may include the ability to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain uses of your information.

You may contact us using the information below to submit a privacy-related request. We may need to verify your identity before fulfilling certain requests.

You may also:

Unsubscribe from marketing emails using the link provided in those communications.
Adjust cookie preferences through your browser or available website controls.
Manage privacy settings directly with third-party platforms you use.

Certain information may need to be retained where required or permitted by law or for legitimate business purposes.

11. CHILDREN'S PRIVACY

Our Site and professional services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Site.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

If you believe a child has provided personal information to us, please contact us.

12. VISITORS OUTSIDE THE UNITED STATES

Charming Carolina is based in North Carolina, United States.

If you access the Site from outside the United States, please understand that information you provide may be processed and stored in the United States or other locations where our service providers operate, subject to applicable law.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, practices, or applicable requirements.

When we update the Policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically.

14. TERMS OF USE

Your use of this Site is also subject to our Terms of Use HERE.

15. CONTACT US

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Charming Carolina Events & Weddings LLC
Clemmons, North Carolina
info@charmingcarolina.com
336.816.4204